Product Price Guarantee
We pride ourselves on giving our customers the best possible value for money but occasionally we may get
undercut onspecific products. To ensure that you as a customer are not out of pocket we will refund 100%
off the difference if within14 days of your purchase, you find the same product (brand and model no.)
being offered online at a lower price.
To claim against our product price guarantee, either email us via
price_guarantee@ukofficedirect.co.uk or fax us on 01793 762777 and include the following information:
-
your full name, postal address, email address and order number
-
the product code of the item you found cheaper on a competitor's site
- the exact page on the competitors website where you found the product cheaper
After review and verification of your claim we will credit your account immediately.
Our product price guarantee applies only to products available from online UK retailers and excludes
products that arenot new and immediately available, online promotions such as special, bonus or free
offers that are not at everyday pricesand products which are sold under different terms and conditions,
such as special financing, contract pricing or volumediscount pricing.
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